Frequently Asked Questions
Everything you need to know about your FELCO shopping experience.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for faster delivery.
What is FELCO's return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Returns are processed within 7-10 business days of receipt.
How do I determine my correct size?
Each product page features a detailed sizing guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Do you offer international shipping?
Yes, FELCO ships to over 50 countries worldwide. Shipping costs and delivery timelines vary by destination and will be calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.
How should I care for my FELCO garments?
To maintain the quality of our fabrics, we recommend following the specific care instructions on the inner label of each garment, typically involving cold machine washes and air drying.